Frequently asked questions F.A.Q.

Any other questions?

You can contact us through our contact page! We will be happy to assist you.

Can I return my product?

We always strive to ensure that our customers are satisfied with our products, but if you need to return an order, we will be happy to help. We offer 30 days return of all products in stock purchased from our online store. Just send us an email directly and we will guide you through the process.


Individual orders (handmade to order) jewelry or jewelry that is tailored to the customer may not be returned or exchanged unless otherwise agreed in writing. All return requests for these items will be considered individually.

How long will it take to get my order?

It depends on whether the order is made manually by order or is already in stock.
Orders in stock will be shipped within 1-2 days, and will typically take 1-3 business days to arrive.
Items handmade to order will typically take 2-3 weeks. Delivery details will be provided in your confirmation email.

In case you find the answers listed above not helpful, please do not hesitate to contact us.